Privacy Policy
Last updated: 29 May 2025
We are committed to protecting the privacy of your data and this policy explains how we handle your information when you visit hanster.co.uk or order prints from our online gallery.
Who we are
Hanster is the trading name and artistic pseudonym of an independent UK-based photographer. This website (www.hanster.co.uk) is run by the person behind Hanster to share photographic work, offer prints, and allow for potential bookings.
For any privacy-related queries, you can contact:
hello@hanster.co.uk
What we collect
We may collect and process the following information:
Your name
Email
Address
Phone number
How we obtain personal information and why
The personal information is provided to us directly by you when you:
Contact us through the website contact form (https://hanster.co.uk/contact)
Contact us by email
We only use your data to:
Respond to your enquiries
Process and deliver customized print orders
Communicate with you about your order
Arrange and carry out photography sessions
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on to process your personal information are:
Consent – when you choose to contact us with an enquiry or provide your details through the website contact form or by email.
Contract – when we need your information to arrange and fulfil a photoshoot or a custom print order.
Legal obligation – when we’re required to keep certain records for tax and accounting purposes.
Legitimate interests – to operate our business effectively in a way that does not override your rights.
We do not share your personal information with third parties, except where necessary for order fulfillment (see below).
Orders through Pixieset and Loxley Colour
If you place print orders through our Pixieset gallery, your personal data related to those orders (such as name, delivery address and payment details) is managed securely by:
Pixieset – Gallery and online store provider
Handles client image galleries, print order collection, and basic personal information for order fulfillment. https://www.pixieset.com/privacyLoxley Colour – Professional print lab
Fulfills and ships print orders placed through Pixieset. https://www.loxleycolour.com/privacy-policyPayPal – Payment processing
Securely processes payments for print orders. https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
These companies are GDPR compliant and responsible for handling and protecting your data related to print purchases and payments.
We don’t sell or trade your information. Ever.
How long do we keep your personal data?
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.
How we store your personal information
Personal information you provide through the contact form or by email is stored securely in our email account hosted by Zoho Mail (a service provided by Zoho Corporation, which complies with GDPR standards).
If you place an order through our online gallery, your personal and order information is securely processed and stored by Pixieset and their print partner Loxley Colour, and payment details are handled by PayPal. We do not have direct access to your payment information, only to your order and contact information. These services are responsible for storing and securing your data and are GDPR-compliant.
Your rights
Under data protection law, you have certain rights, including:
The right of access: you have the right to ask us for copies of your personal information.
The right to rectification: you have the right to ask us to correct any personal information you believe to be inaccurate. You also have the right to ask us to complete any information you think is incomplete.
The right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
The right to restrict processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
You have the right to data portability, which means you can ask us to transfer the personal information you gave us to another organisation or to you in certain circumstances.
If you wish to exercise any rights, email hello@hanster.co.uk. If you make a request, we have one month to respond to you.
You have the right to complain to the Information Commissioner’s Office (ICO) at any time. The ICO is the UK’s supervisory authority for data protection issues (www.ico.org.uk). If you have any concerns, we would be grateful if you could get in touch with us first.